Child Benefit

Check our website

Child Benefit when your child is aged 16 or over
Information about Child Benefit if your child starts work or is doing further education or training
How to claim Child Benefit
To claim Child Benefit you need to fill in a claim form. You can get one online, plus other information about claiming

Telephone

Child Benefit Helpline

We can only discuss your claim with you personally. If your partner or someone else calls for you, we can only give them general advice - unless you have authorised them to act on your behalf.

General help and advice with your Child Benefit
Opening hours
8.00 am to 8.00 pm, Monday to Friday
8.00 am to 4.00 pm Saturday
Closed Sundays, Christmas Day, Boxing Day, and New Year's Day
0845 302 1444
For customers who are deaf or hearing or speech impaired:
0845 302 1474 (Textphone)
A textphone allows you to type what you want to say rather than speaking into a mouthpiece. You can use a textphone instead of a voice telephone if you are deaf or have problems with your speech. It is not possible to speak to an adviser by phoning a textphone number.
If you're calling from abroad please telephone:
+44 161 210 3086

Post

You can write to us at the following address:

Child Benefit Office
PO Box 1
Newcastle Upon Tyne
NE88 1AA