Online Services Helpdesk
On this page: telephone, email
Telephone
Online Services Helpdesk
- For technical help with the online filing of Self Assessment tax returns, PAYE for employers, Corporation Tax, Stamp Taxes, Pension Schemes or any other online service
- Opening hours
- 8.00 am to 8.00 pm, seven days a week
Closed Christmas Day, Boxing Day and New Year’s Day
- 0845 60 55 999
- For customers who are deaf or hearing or speech impaired:
- 0845 366 7805 (Textphone)
- A textphone allows you to type what you want to say rather than speaking into a mouthpiece. You can use a textphone instead of a voice telephone if you are deaf or have problems with your speech. It is not possible to speak to an adviser by phoning a textphone number.
- If you're calling from abroad please telephone:
- +44 161 930 8445
- Online Services Helpdesk - email service
- We will normally respond to your email within 24-48 hours
- We cannot guarantee the security of emails you send to us or we send to you over the internet. Information sent by email over the internet is not secure and it is at risk of being intercepted and read by people other than those it was intended for. Any information you send to us by email is at your own risk. If you would like us to reply by email, please confirm in your message that you understand and accept the risks involved. However, if our response to you contains any personal or confidential information we will only reply to you by letter or telephone.
If you have any doubt about the authenticity of an email you receive which claims to come from HMRC please do not follow any links within the email, disclose any personal details or respond to it. Forward it to us at:
phishing@hmrc.gsi.gov.uk
