Check the current availability of different HMRC Online services - including planned downtime
Telephone
Online Services Helpdesk
For help if you're having technical problems using most of our HMRC Online services - for example signing up for a service, submitting a tax return form or accessing account information, or if you believe the details displayed for your last HMRC login are not correct.
Opening hours
8.00 am to 8.00 pm, Monday to Friday 8.00 am to 4.00 pm Saturday Closed Sundays, Christmas Day, Boxing Day and New Year’s Day
0845 60 55 999
For customers who are deaf or hearing or speech impaired:
0845 366 7805 (Textphone)
A textphone allows you to type what you want to say rather than speaking into a mouthpiece. You can use a textphone instead of a voice telephone if you are deaf or have problems with your speech. It is not possible to speak to an adviser by phoning a textphone number.
If you're calling from abroad please telephone:
+44 161 930 8445
Fax Number
0845 366 7828
If you need help with a technical problem with VAT services, please use the VAT Online Services Helpdesk link below.
If your technical enquiry relates to using the Self Assessment online service we recommend that you go to www.hmrc.gov.uk/sa or call the Online Services Helpdesk (see above).
We cannot guarantee the security of emails you send to us or we send to you over the internet. Information sent by email over the internet is not secure and it is at the risk of being intercepted and read by people other than those it was intended for. Any information you send to us by email is at your own risk. If you would like us to reply by email, please confirm in your message that you understand and accept the risks involved.
If you have any doubt about the authenticity of an email you receive which claims to come from HMRC please do not follow any of the links within the email, disclose any personal details or respond to it.
Follow the link below to get more information on online security and how to report suspect e-mails claiming to be from HMRC
