Employer enquiries

Check our website

First report - checking your payroll records match with HMRC's
What employers must do to get their employee data matched with HMRC's records
Filing your Employer Annual Return (P35 and P14s) for 2013-14
Guidance on completing form P35 & starting to operate PAYE in real time for 2013-14.
Preparing to operate PAYE in real time
All you need to get started with PAYE real time – registering as an employer and starting to run a payroll.


Employer Helpline

Expert advice for employers on :
• PAYE in real time including Statutory Sick Pay, Adoption, Maternity, Paternity and Additional Paternity Pay
• stakeholder pensions, student loan repayments and the Construction Industry Scheme
You need your employer reference number when you call.
Opening hours
8.00 am to 8.00 pm, Monday to Friday
8.00 am to 4.00 pm Saturday

Closed Sundays, Christmas Day, Boxing Day and New Year's Day
0300 200 3200
For customers who are deaf or hearing or speech impaired:
0300 200 3212 (Textphone)
A textphone allows you to type what you want to say rather than speaking into a mouthpiece. You can use a textphone instead of a voice telephone if you are deaf or have problems with your speech. It is not possible to speak to an adviser by phoning a textphone number.
If you're calling from abroad please telephone:
+44 151 268 0558
Fax Number
0191 2854332
Employees seeking advice on their own tax affairs should contact their HMRC office (as shown on our most recent correspondence to them). If they don't have recent correspondence from us, follow the link below for HMRC contact details for individuals, pensioners and employees.
Income Tax enquiries for individuals, pensioners and employees


Employers can write to HMRC at the following address:

HM Revenue and Customs - Customer Operations Employer Office
Chillingham House
Benton Park View
Newcastle Upon Tyne
NE98 1ZZ