Employer enquiries

Check our website

Information about taking on a new employee
Employer checks, dealing with forms P45 or P46 and tax codes, what to do if your employee doesn’t have an NI number or P45
Information about statutory payments
Find out about paying and recovering Statutory Sick Pay, Statutory Maternity Pay, Ordinary Statutory Paternity Pay, Additional Statutory Paternity Pay and Statutory Adoption Pay

Telephone

Employer Helpline

Expert advice for employers on:
- PAYE and National Insurance contributions
- Statutory Sick Pay, Adoption, Maternity, Paternity and Additional Paternity Pay
- stakeholder pensions, student loan repayments and the Construction Industry Scheme
Please have your employer reference number with you when you phone
Opening hours
8.00 am to 8.00 pm, Monday to Friday
8.00 am to 4.00 pm Saturday
Closed Sundays, Christmas Day, Boxing Day and New Year's Day
08457 143 143
For customers who are deaf or hearing or speech impaired:
0845 602 1380 (Textphone)
A textphone allows you to type what you want to say rather than speaking into a mouthpiece. You can use a textphone instead of a voice telephone if you are deaf or have problems with your speech. It is not possible to speak to an adviser by phoning a textphone number.
Fax Number
0191 225 6677
Employees seeking advice on their own tax affairs should contact their HMRC office (as shown on our most recent correspondence to them). If they don't have recent correspondence from us, follow the link below for HMRC contact details for individuals, pensioners and employees.
Income Tax enquiries for individuals, pensioners and employees

Post

Employers can write to HMRC at the following address:

Customer Operations Employer Office
BP4009
Chillingham House
Benton Park View
Newcastle Upon Tyne
NE98 1ZZ

A separate post room has been set up to deal with forms P11D for 2011-12. Please send 2011-12 P11Ds to the following address:

Customer Operations
P11D Support Team
BP8019
Tynemouth House
Benton Park View
Newcastle Upon Tyne
NE98 1ZZ