National minimum wage enquiries and complaints

Check our website

National minimum wage - guidance for employers
Find out who's entitled to the minimum wage, rates explained, which payments count towards it and your record keeping
National minimum wage - guidance for individuals
Find out about National minimum wage on GOV.UK website, what the current rates are and where to get help if you are being paid below the minimum wage rate

Telephone

Pay and Work Rights Helpline

Help and advice for employees and employers on the rules of the National minimum wage. We also deal with complaints from workers who are being paid below the threshold.
Opening hours
8.00 am to 8.00 pm, Monday to Friday
9.00 am to 1.00 pm Saturday
Closed Sundays and bank holidays
0800 917 2368
For customers who are deaf or hearing or speech impaired:
0800 121 4042 (Textphone)
A textphone allows you to type what you want to say rather than speaking into a mouthpiece. You can use a textphone instead of a voice telephone if you are deaf or have problems with your speech. It is not possible to speak to an adviser by phoning a textphone number.

Post


National minimum wage enquiries
Freepost PHQ1
Newcastle Upon Tyne
NE98 1ZH