What goods are banned or require a licence such as firearms, rules on restricted goods such as fruit, vegetables and seeds
Telephone
Customs Hotline
You can call the customs hotline about the following: - cigarettes and tobacco - alcohol - cash - hydrocarbon oils - drugs - guns and explosives - military equipment - weapons of mass destruction or the parts used to make them - obscene or indecent material - including child pornography - meat and other types of food - endangered and protected species including animals, birds, fish, reptiles, plants, coral and items made from them - expensive goods like works of art, antiques, gold and jewellery - counterfeit, or fake, goods - dangerous substances, like poisons - money products like shares and securities
People also try to avoid paying the following excise duties and taxes:
- Money Laundering Regulations - suspicious transactions - Environmental taxes - Landfill Tax, Aggregates Levy and Climate Change Levy - Transport taxes - hydrocarbon oils and Air Passenger Duty - Betting and gaming duty - Excise duties - including the illegal use of rebated 'red' diesel - Insurance Premium Tax (IPT) - VAT - including Missing Trader Intra Community - also known as carousel fraud
This telephone number ONLY deals with customs, excise and VAT fraud reporting. It does not deal with questions about taxes, duty or benefits, including tax credits.
Opening hours
24 hours a day, seven days a week
0800 595 000
If you're calling from abroad please telephone:
If calling from Belgium, Denmark, France, Germany, Republic of Ireland, Netherlands: 00800 555 95000 If calling from mainland Spain: 900 988 922
Fax Number
0800 528 0506
Email
Email us to report suspicious activity in relation to smuggling, customs, excise and VAT fraud
Submitting information to us directly by using the special forms on our website, your message is secure. Please be aware that information sent by email over the internet is not secure and may be at risk of being of being intercepted and read by people other than those it was intended for.
Follow the link below to report HMRC related phishing emails.
