For help using the VAT online facilities including: - registering for VAT - submitting your VAT Returns - changing your VAT registration details - EU Refunds - submitting EC Sales Lists and Reverse Charge Sales Lists Also, if you need information about the ‘known facts’ required to enrol for VAT Online services.
8.00am to 6.00 pm, Monday to Friday Closed weekends and bank holidays
0845 010 8500
For customers who are deaf or hearing or speech impaired:
0845 000 0200 (Textphone)
A textphone allows you to type what you want to say rather than speaking into a mouthpiece. You can use a textphone instead of a voice telephone if you are deaf or have problems with your speech. It is not possible to speak to an adviser by phoning a textphone number.
Email a question relating to one of the following online services:
- registering for VAT - submit VAT Returns - change registration details - EU refunds - EC Sales List (ECSL) - Reserve Charge Sales List (RCSL) - Agents: Online Agent Authorisation, VAT for Agents - Alcohol and Tobacco Warehousing Declarations (ATWD)
To send a question about one of these online services you will need to include an email address along with a contact name. You will also need your VAT registration number or the postcode of your main place of business and the name and details of the online service that your question relates to. If you are emailing about the ATWD service you will need to include your Warehouse ID.
By submitting information to us directly by using special forms on our website your message is secure, but our email reply to you, which will be sent over the internet, is not. Information sent by email over the internet is not secure and is at risk of being intercepted and read by people other than those it was intended for. If our response to you contains any personal or confidential information we will only reply to you by letter or telephone.
If you have any doubt about the authenticity of an email you receive which claims to have come from HMRC please do not follow any links within the email, disclose any personal details or respond to it.
Follow the link below to report HMRC related phishing emails.