Find out when a tax refund might be due and how to claim it
Telephone
Taxes Helpline
Telephoning the deceased's HMRC office.
When you call HMRC and an automated message starts, select option 2 and then option 4 to speak to an advisor on the Bereavement Helpline.
Opening hours
8.00 am to 8.00 pm, Monday to Friday 8.00 am to 4.00 pm Saturday
0845 300 0627
For customers who are deaf or hearing or speech impaired:
0845 302 1408 (Textphone)
A textphone allows you to type what you want to say rather than speaking into a mouthpiece. You can use a textphone instead of a voice telephone if you are deaf or have problems with your speech. It is not possible to speak to an adviser by phoning a textphone number.
If you're calling from abroad please telephone:
+44 135 535 9022
If the deceased was receiving tax credits, Child Benefit or other payments dealt with by HMRC, you'll also need to tell the relevant helpline of the death.
You might also need to conact HMRC if: - the deceased was paying voluntary National Insurance contributions - the deceased was self employed and paying National Insurance contributions by Direct Debit - Inheritance Tax is due - the Estate needs to pay tax on untaxed income or Capital Gains Tax - the deceased is registered for VAT
Follow the 'Bereavement' link below to find details of other relevant helplines.
If you need to write to HMRC about Income Tax and bereavement, such as form R27 (reclaiming tax or paying tax when someone dies), Self Assessent Tax Return and any other correspondence relating to bereavement for Pay As You Earn and Self Assessment, write to the address below.
HM Revenue & Customs Pay As You Earn and Self Assessment PO Box 4000 Cardiff CF14 8HR
Please clearly mark your letter 'Bereavement' so that we can quickly direct it to a dedicated team. The team will be responsible for dealing with Pay As You Earn and Self Assessment bereaved customers.
